Privacy Policy

Effective Date: August 21, 2026

Finicky Neat (“we,” “us,” or “our”) operates the website finickyneat.com (the “Site”) and provides housekeeping, pet sitting, and house sitting services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information you provide to us directly, such as when you fill out a contact form, request a quote, book an appointment, or communicate with us by phone, text, or email:

  • Name, email address, phone number, and mailing/service address
  • Details about your home, pets, or scheduling needs (for example, entry instructions, pet care or medical information, or preferred visit times)
  • Payment information, where applicable (processed through a third-party payment provider; we do not store full card numbers)
  • Any other information you choose to share with us

Information collected automatically, when you visit our Site:

  • IP address, browser type, device information, and pages visited
  • Cookies or similar tracking technologies, if used by our Site or any analytics tools (such as Google Analytics)

2. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and provide the Services you request
  • Communicate with you about appointments, invoices, or customer service
  • Respond to inquiries and provide quotes
  • Improve our Site, Services, and customer experience
  • Send occasional updates or promotional messages, if you have opted in to receive them
  • Comply with legal obligations and protect the safety of our clients, staff, and their pets/property

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (e.g., payment processors, scheduling software, email providers), who are only permitted to use your information to perform services on our behalf
  • Legal authorities, if required to comply with a law, subpoena, or legal process, or to protect the rights, property, or safety of Finicky Neat, our clients, or others
  • A successor entity, in the event of a merger, acquisition, or sale of business assets

4. Cookies and Tracking

Our Site may use cookies or similar technologies to remember your preferences and understand how visitors use the Site. You can typically adjust your browser settings to refuse cookies, though this may affect the functionality of the Site.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, maintain business records, and comply with our legal obligations, after which it is securely deleted or anonymized.

7. Your Choices and Rights

You may:

  • Request access to, correction of, or deletion of the personal information we hold about you
  • Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails
  • Decline to provide certain information, though this may limit our ability to provide Services to you

Depending on where you live, you may have additional rights under applicable privacy laws. To exercise any of these rights, contact us using the information below.

8. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site or Services after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Finicky Neat Phone: (508) 758-6656 Email: finickyneat@gmail.com Website: finickyneat.com